What is communications and what can it do for your organisation?
Bigger organisations can afford in-house communications teams, but finding communications help for micro and small to medium sized businesses can be difficult.
Express Words can tailor support to suit your organisation or business, beginning with an assessment of what it is you need to get ahead of your competitors.
Book a free 20-minute consultation on how communications could help your organisation achieve its goals.
Is your website geared towards new customers? How are you keeping in touch with clients? How are you ranking on Google compared to competitors?
Business and organisations of any size and age will eventually have to think about communications: the way they present themselves to customers, partners and generally how their reputation is perceived.
Here are some of the ways in which Express Words can support you:
Campaigns, strategy and consultancy
Good communication boosts your organisation’s reputation. It affects how your partners, customers, participants, your stakeholders in general, view who you are and what you are doing.
While larger organisations will have their own communications department, this is not financially viable for medium and small groups.
Express Words can fill this space by offering bespoke communications support, right up to the level of building a communications strategy for your organisation.
Read more on communications campaigns, strategy and consultancy.
Copywriting and editorial
Is your sector caught up in its own language? Are you explaining yourself clearly to potential customers and partners? We can advise on your use of language on anything from websites to leaflets, annual reports, programmes and letters.
Press releases
While we can draft press releases, getting media attention often takes more thought. What stories are interesting to journalists and their readers? What can you do to capture people’s attention and get your message across?
Read more about issuing press releases and working with media.
Social media
Are you using social media to effectively push your organisation’s message, raise funds or find new customers? Does your content reflect this? Is anyone listening? Let’s review your channels and check your energies are well directed.
Internal and stakeholder communications
Growing organisations struggle to gauge where internal communications becomes a ‘need’ rather than a ‘want’ – and even then they may not have the resources to think about it full time. Let’s talk about tone, the importance of values in your organisation, staff surveys and more.
Ask how you could kick start your internal and stakeholder communications.
Who are we?
Express Words is based in Birmingham and run by Peter Hawkins – a former reporter and editor with six year’s experience in PR and communications in a multi-national arts, culture and education organisation.
Contact us to arrange a call on how we can help you:
Express Words 